Delivery

WHERE IS MY ORDER

 

WHEN WILL MY ORDER BE DELIVERED? (Covid-19 lockdown)

 

With the phased unlocking of the economy all orders placed during the government-mandated lockdown period will be dispatched as soon as delivery for e-commerce goods related to manufacturing/imports re-opens.

Delivery time frame will be 8-15days from dispatch, this is a suggested and minimum period and will depend on factors such as location and size of order.

Deliveries will occur on weekdays within normal business hours( public holiday excluded).

 

there will be unavoidable delays in delivery of items. We do apologise profusely for this, and are working constantly to mitigate these delays as much as possible.

 

DO WE OFFER FREE SHIPPING?

 

  • we definitely do , when you add coupon #2020 at checkout you will get FREE shipping on your order

 

  • Please note: tracking is only available once the order has been despatched and an email will follow with tracking number between 7-15days STANDARD DELIVERY
  • Some items on the site take 2/3 days for delivery and an email will follow with tracking number once item has been dispatched
  • Once email with tracking number has been sent item should be with you overnight or 2/3 days depending on location
  • Please note that this only applies to FLUFFIES DOLLS that reside in South Africa .
  • **Some orders may be sent in multiple parts, you will receive multiple dispatch emails if your order has been split shipped.
  • A track option in the website will soon be updated where once items are dispatched you will be able to track your orders

 

 

 

Delivery Option Delivery Times Delivery Costs
South Africa Saver standard Delivery Up to 7-15 Working Days R99.99/ FREE WHEN YOU ADD #2020 coupon
SA Express Up to 48 hours (if ordered before 12pm and item ready to ship R119.99
Choose A Delivery Date* Delivery is on a selected date, you can choose a delivery day of your choice, up to 20 days in advance (excluding next day delivery and bank holidays. Postcode restrictions apply) R99.99
Click & Collect This service is temporarily unavailable
SA Next Day Evening Delivery* This service is temporarily unavailable.
FB Royalty Delivery* Expected delivery of up to 48 hours (if ordered before 9pm)only residents within MIDRAND/SANDTON and if item is ready for dispatch R149.99
Standard International 7-20working days (Excludes Sat/Sun) R500

Please note estimated shipping times include processing time at the warehouse only and are calculated 2days after from the date the order is placed. You may receive a next day delivery dispatch email sometimes .

 

SA SAVER DELIVERY

WHEN WILL I RECEIVE MY ORDER

 

  • Saver Delivery will take 7-15 calendar days to arrive. Please note that over bank holiday weekends there may be slight delays with our Saver Delivery service

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